We are looking for a HVAC Service Field Supervisor to join our team! 

At Paschal Air, Plumbing & Electric, we’re more than a home services company—we’re a team committed to developing people, delivering world-class service, and building something that lasts. Here’s what sets us apart:  

• People-first culture – We believe in investing in our employees through training, coaching, and clear career paths. 

• Leadership opportunity – This role gives you real influence in developing technicians, improving performance, and shaping the future of the HVAC service team. 

• Stability with growth – Paschal is a privately held, financially strong company with a long-term focus and continued expansion. 

• Supportive leadership – You’ll partner closely with experienced managers who value collaboration, accountability, and continuous improvement. 

• High standards, high trust – We set clear expectations, empower our leaders, and give you the tools to succeed. 

• Purpose-driven work – What you do matters—to our customers, your team, and the company as a whole. 

If you’re a service-minded leader who enjoys developing people, solving problems, and raising the bar, Paschal is a place where to build a long-term, meaningful career. 

What you’ll Do:  

• Supervise and support HVAC service technicians to ensure quality workmanship and customer satisfaction 

• Assist with interviewing, hiring, onboarding, coaching, and performance management of technicians 

• Lead new-hire orientation and ongoing technical and customer service training 

• Conduct ride-alongs to coach technicians on diagnostics, technical skills, customer communication, and best practices 

• Monitor technician KPIs and implement training strategies to improve performance 

• Review and resolve service and maintenance callbacks, identifying trends and corrective actions 

• Ensure technicians follow service standards, documentation requirements, and customer contact expectations 

• Communicate regularly with the Service Manager on training progress, performance issues, and team needs 

• Perform other duties as assigned 

What We’re Looking For: 

• Proven HVAC service experience with strong technical and diagnostic skills 

• Leadership mindset with the ability to train, coach, and develop technicians 

• Excellent customer service and communication skills 

• Strong mechanical aptitude and understanding of HVAC systems, tools, and safety practices. 

• Ability to explain technical information clearly to customers 

• Computer proficiency (timekeeping, billing, mobile systems, payment processing) 

• Valid driver’s license with a good driving record 

• High school diploma or GED required; applicable HVAC licensure required per state regulations 

What We Offer: 

• Competitive compensation 

• Performance-based incentives tied to regional success 

• Full benefits package, including medical, dental, vision, and retirement plans 

• Opportunity to build and lead one of Paschal’s most critical growth markets 

• A privately owned company with long-term leadership stability—not private equity backed 

Paschal Home Services, LLC is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any characteristic protected by applicable federal, state, or local laws.